March 12-14, 2019 - Half Moon Bay, CA
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Thursday, March 14 • 1:50pm - 2:20pm
Sell Expertise (Open Source the Rest) - Kendall Miller & Sarah Zelechoski, ReactiveOps

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Running a business built on open source tooling is hard. But service has a very human component that tools can't satisfy. Therein lies a business.

Many companies are taking an open source tool and modifying it slightly so they can charge enterprise support rates. At ReactiveOps the product is the expertise of the people.

ReactiveOps relies heavily on existing open source projects (such as Kubernetes), and the things the engineers build on top are open sourced for the community.

In a world dominated by tools, building a team that can deliver expertise on tooling is more important than ever.

This talk will cover the line between tooling and service. And how to build a service company on top of open source tools that still turns heads.

avatar for Sarah Zelechoski

Sarah Zelechoski

VP of Engineering, ReactiveOps
Sarah is the VP of Engineering at ReactiveOps, she has a long history working with systems engineering and now engineers processes for service Engineers to be successful in a product-focused world. Sarah has spoken at DevOps Days Boston, and other conferences.
avatar for Kendall Miller

Kendall Miller

COO, ReactiveOps
Kendall is COO at ReactiveOps (a Kubernetes Services company), he has spoken extensively in China on topics mostly related to Leadership, and most recently spoke at Kubecon in Seattle. You can almost always find Kendall sitting down, although he does occasionally stand.

Thursday March 14, 2019 1:50pm - 2:20pm